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Returns

Return Policy:

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for store creditdifferent product, or a refund to the original payment method. However please note that:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have no visible signs of wear or use
  • No freight charges on damaged items
  • Freight charge and a re-stocking fee will be applied to returns on non-damaged items.

If your item does not arrive, please contact us and our team will be more than happy to follow up to ensure you receive your item! 

Rest assured :) any defects, a part from general wear and tear are covered under the New Zealand Consumer Guarantees Act.

Colour Disclaimer: 

In Arabic there is a saying, when you say something is beautiful to someone, the other person return the compliment by saying that your eyes are beautiful. How lovely is that?

Having said that we must let you know that actual product colour may vary from the images shown. Every monitor or mobile display has a different capability to display colours, and every individual may see these colours differently. In addition, lighting conditions at the time the photo was taken can also affect an image's colour.

We try our VERY best to ensure that the colour you see online is the same colour  in person. We hope you love our products as much as we do!